support

TES is very easy to use. However, you can always find problems. The solutions are available below!

The available help topics are presented on the right side of this support page. Choose your problem and you will be send to your answers right away. However, if your problem is not listed, feel free to contact us.

The support information is available in Dutch as well. Click here to open the Dutch help topics in PDF.

Keep in mind that all support topics shown below require TES version 4.0 or higher (find your TES version on the top-right corner of your system)! Please contact us if you are using an older version of TES.


How to add or edit a page

  1. Go to the 'Text Overview' page.
  2. To add a page, please click on 'Add Text' in the submenu. If you would like to edit a page, find the page you want to edit and click on 'Edit'.
  3. Fill in every field (title, category and your text). If you are editing a page, your text will be present in the fields.
  4. After you are done adding or editing text, click on the 'Add Text' button or the 'Edit Text' button at the bottom of the page.
  5. You will get a confirmation of your action. After that your text will be added or edited. Your website will be automatically updated.

Upload images

  1. In order to be able to use images on your website, you will need to upload images. You can upload all your images using the 'Upload Tool'. The tool can be found on several pages within the TES system. Please visit the 'Add Text', 'Edit Text' or 'Image Archive' page to find the 'Open Upload Tool' button. The button is always located on the top-right of the page.
  2. After clicking on the button an in-screen window will appear.
  3. Within this window you will need to fill in a name for your image file as well as the category it belongs to. You will also find the opportunity to browse for your local files.
  4. Please find your image, select it and click 'Open' to choose your file.
  5. Your file will be selected, click 'Upload' in order to upload your image.
  6. Your image file will be shown on the page that will appear after uploading. Your uploaded image file is archived in the system and directly available to use on your website.
  7. Close the window click on the little 'x' on the top-right corner or click 'Upload another image!' to add another image to your website.

Add, edit or remove users

  1. TES gives you the possibility to add or remove users. Please navigate to the 'System' > 'Users' page in order to find a list of all users in the system (the 'System' section can be found below the 'More' button in the top menu).
  2. Please take in mind that you should never remove all users as you will be locked out of your own system.
  3. ADD: Click the 'Add User' button below the list to add a new user to the system. Please choose the personal name, username, password and user level. After that click on the 'Add User' button and your user will be instantly added to the system.
  4. On the user levels, an Administrator will be able to access all the pages. An Editor cannot access the settings page and will therefore not be able to change users or system settings.
  5. EDIT: You can always change a user by clicking 'Edit' in the list.
  6. DELETE: When a user has to be remove, please click the appropriate 'Delete' button.
  7. When all users are  deleted and you cannot enter your system anymore. Please contact us and we will find a solution for your problem. Your information is never permanently lost!